Avaca tarjoaa asiakas- ja vaihdepalvelut ihmiseltä ihmiselle.

Customer service from one person to another

Avaca offers outsourced customer service solutions and switch operator services with a happy vibe, professional take and flexible service model.

We help you thrive through seasons and customer traffic. Leave your customers to our care and focus on your specialty.

Our services

Customer Service

Be where your customers are.

Multichannel customer service improves your company’s accessibility and customer experience.

Switch Operator

An unanswered call is expensive.

Outsourced switch operator makes sure that every call gets answered and handled.


Customer oriented sales make the relationship stronger.

Look for customer needs and communicate your specialty with outbound marketing.

Additional Services

There’s always room for improvement.

Use customer experience measurement and back office services to improve your business processes.